Must have updated to version 9.21.0. Still on version 9.20? Check the app store and update your game now!
Resetting your progress means that you agree to reset EVERYTHING which includes the following:
- All of your game progress on all planets
- All of your soft and hard currency totals
- All of your inventory items including badges and suits
- All of your Treasury items
- All of your past and present purchases, these cannot be restored
Essentially you are agreeing to start the game over from scratch. If you are 100% certain you would like to reset all of your progress, you can do this from within the game settings,. Here are the steps:
- From the game menu (☰) navigate to the Help & Social tab
- Scroll down to Declare Bankruptcy and tap Reset
- Confirm the Reset in the next prompt
- Type BANKRUPT
- Tap the giant red Reset button
Yes, there are a lot of steps to complete this action! This is to avoid any accidental game resets. Once this action is taken in your game, it cannot be undone.
If for any reason you are unable to enter the app to reset your game, you can email our tream directly for help with this at [email protected] or tap on Contact Us at the bottom of this page to submit a support ticket.