I've lost my progress! What do I do?
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Scheduled Maintenance September 10th, 2024
Lower FPS
Version 9.1.4 Issues
I'm having trouble purchasing Gold on Steam!
Mars is locked, but I've already unlocked it!
An Event goal is stuck on Steam!
General Troubleshooting
Event FAQ and Troubleshooting
Loading Issues
An ad redirected me to the Google Play or App Store.
Why aren't my ads working?
I saw an inappropriate ad!
I spy a cheater!
My Event keeps crashing!
I didn't receive my Event rewards!
What is a Support Code?
What can I do with Gold?
How do I review my order history?
I made a purchase, but didn't receive the items!
Can I get a refund for my purchase?
I completed a Free Gold Offer, but didn't get the Gold!
My Free Gold Offer is pending. What do I do?
How do I get Free Gold?
How do I save my progress?
How do I leave an Event or switch planets?
How do Multipliers work?
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