What's the issue? Your Steam game isn't making progress while you're offline! This could be happening on just one planet, your Events, or both.
What's the workaround? First, there are some troubleshooting steps you can try that may help.
- Ensure your internet progress is strong and stable. You may need to reset your modem.
- Power your PC off for 30 seconds, then reboot.
- Unequip all of your Avatar's badges and suits, then reboot your PC.
- If you're using Windows, try closing your AdCap game by using ALT + F4.
If these steps didn't help, reach out to our support team by clicking on the big green "Contact Us" button on the top right of your screen. Make sure to include your PlayFab ID (click on ‘Connect’ > it will be on the bottom left).
To avoid being given these starting troubleshooting steps by a support agent, make sure to include what steps you've already tried in the email. Don't worry, Capitalist: we'll make sure you're making offline profits again soon!