I've lost my progress! What do I do?
Account Info
I'm not earning Angels!
Known Issues (Mobile)
Cloud Save FAQs
News
Can I move my game to a new device?
I didn't receive my Event rewards!
Limited Time Events
How do I submit a privacy request?
What's happening with the PS4 version of AdCap?
Steam Updates
More
Negative numbers
Incorrect vault items
Lower FPS
I'm having trouble purchasing Gold on Steam!
Mars is locked, but I've already unlocked it!
An Event goal is stuck on Steam!
General Troubleshooting
Event FAQ and Troubleshooting
Loading Issues
An ad redirected me to the Google Play or App Store.
Why aren't my ads working?
I saw an inappropriate ad!
I spy a cheater!
My Event keeps crashing!
What is a Support Code?
What can I do with Gold?
What can I do with MegaBucks?
How do I review my order history?
I made a purchase, but didn't receive the items!
Can I get a refund for my purchase?
I completed a Free Gold Offer, but didn't get the Gold!
My Free Gold Offer is pending. What do I do?
How do I get Free Gold?
How do I save my progress?
How do I leave an Event or switch planets?
How do I turn off the sound?
How do Multipliers work?
In-Game Support
Social Media
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