We understand you would like to submit a request to delete your account and associated data. This request will delete the following:

  • All game data associated with your account
  • Unsubscribe you from any newsletters and/or promotional offers 

How can I submit a request? 

From the app:

  • Open the app
  • Tap on the settings icon (top right)
  • Tap on 'Get Help'
  • From the menu options, select "Privacy & Data"

If you are having issues opening the app, our team can also be reached directly through adventureages@hyperhippo.ca. In your email, please include your Player ID (tap the settings icon (top right).