Submitting a privacy request is easy!

 

A privacy data deletion request will delete any analytic identifiers that Hyper Hippo has collected regarding your account. This will permanently remove all of your account data, including progress and in-game purchases. Please note this is not the same as a hard reset, which will start you over with a brand new AdVenture Ages game. To learn more about hard resets, please contact our in-game support.

 

The best way to contact us is directly within your app. To do this, tap settings > ‘Get Help’. From the menu options, select "Privacy & Data" to get started. Please ensure you are contacting us through the account where you would like to delete your privacy data.

 

If you are having issues opening the app, our team can also be reached directly through adventureages@hyperhippo.ca. In your email, please include your Account ID (tap settings > bottom left).