How can I hard reset my game?
Account & Syncing
How do I transfer my game to a new device?
Request to delete account and associated data
Contact Us
Request to delete user data
Help! I've lost my progress!
My ads aren't working!
Ads
My game keeps crashing!
My progress rolled back. What's going on?
I spy a spelling or translation error!
More
General Troubleshooting
Event FAQ & Troubleshooting
Loading Issues
Ad Boosts 101
An ad redirected me to the Google Play or App Store.
How do I access Events?
Events Spec Ops Missions
Will my Event progress carry forward?
What's the deal with Gems (and where can I get more)?
What's the deal with Free Capsules?
What's the deal with all these Time Warps?
How do I review my order history?
I made a purchase, but didn't receive the items!
Can I get a refund?
What are industry costs?
What are missions?
What is the Buy Multiplier?
How do I save my progress?
In-Game Support
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