Oh no, Comrade! Are you experiencing issues with your game? Our general troubleshooting can help with:
- Crashing during gameplay
- Lagging animations
- Connection issues (ex. errors entering Events)
- Ad errors
- Missing purchases or Event rewards
- Stuck generators or Capsules
- Troubles Ranking up
We've got some general troubleshooting for you to try!
Android
- Make sure your game version is fully updated.
- Make sure you have the latest version of Android available for your device (Android 7.0 or higher required).
- Close and reopen the app.
- Close all apps running in the background.
- Make sure you have the latest version of Android available for your device (Android 7.0 or higher required).
- Close and reopen the app.
- Close all apps running in the background.
- Reset your current internet connection.
- Switch to a strong Wi-Fi connection.
- Switch to a strong Wi-Fi connection.
- Clear AdVenture Communist's cache following these steps: Device Settings > Apps > AdVenture Communist > Storage > Clear Cache.
- Disconnect from any VPNs.
Ad Issues:
After attempting the above troubleshooting:
- Try disabling Interest-Based ads in your device's settings. You can opt-out of interest-based ads following these steps: Google setting > ads > opt OUT of interest-based ads.
- Disable any active ad-blocking software.
iOS
- Make sure your game version is fully updated.
- Make sure you have the latest version of iOS available for your device.
- Close and reopen the app.
- Close all apps running in the background.
- Make sure you have the latest version of iOS available for your device.
- Close and reopen the app.
- Close all apps running in the background.
- Reset your current internet connection.
- Switch to a strong Wi-Fi connection.
- Switch to a strong Wi-Fi connection.
- Force close AdVenture Communist by following these steps: Double tap the home button or swipe up from the bottom of the screen to bring up your recently used apps, then swipe up on AdVenture Communist to close it.
- Disconnect from any VPNs.
Ad Issues:
After attempting the above troubleshooting:
- Disable any active ad-blocking software.
If you are experiencing lag, slow animations, or crashes during gameplay, optimizing your gameplay settings might help!
Battery Saver: caps frames per second (fps) to consume less power!
Low Quality: use smaller versions of images which might help the game run better on lower end devices!
Low Quality: use smaller versions of images which might help the game run better on lower end devices!
