- What is this new purchase option?
- It's a way to get more bang for your buck. 🙂 Buy through a secure browser checkout, and we can offer you better value on items. After you make a purchase, the items are delivered to your game just like normal.
- Why do some players see it and others don’t?
- At launch we are rolling out gradually to make sure operations are smooth! Currently, players in the US on iOS devices can explore the NeonPay offers. We hope to expand to more regions soon!
- Why is it better value?
- Our partnership with NeonPay gives us more flexibility to pass more value onto the players!
- Is it safe?
- Yes. We use a trusted payment partner called NeonPay.
- What happens if something goes wrong?
- If you make a purchase, but do not receive the items, please send our support team a copy of your receipt so we may restore those items for you.
- What if I need a refund?
- If you need a refund, our support team is happy to point you in the right direction!
For any other questions about NeonPay, you can contact our support team directly through the app, Contact Us button at the bottom of the page or you can visit NeonPay's Help Center.