October 28th: I can't enter the game on iOS 16!
I'm stuck on the tutorial!
My screen zoomed in!
More
General Troubleshooting
Crashing or Lagging Issues
Loading Issues
What are Marketing Boosts?
What are Special Deliveries?
My ads aren't working!
What are Events?
What can I do with tokens?
What's the deal with Gems, and where can I get more?
What types of currency are in the game?
How do I review my order history?
Can I get a refund?
Who are Managers?
How to I change my sound settings?
What does Device Account Delete do?
Can I save my progress?
Can I hard reset my game?
What is my Account ID?
Need more help?