Can I hard reset my game?
Account & Syncing
How to I change my sound settings?
Gameplay & Settings
I'm stuck on the tutorial!
Known Issues
October 28th: I can't enter the game on iOS 16!
My screen zoomed in!
More
General Troubleshooting
Crashing or Lagging Issues
Loading Issues
What are Marketing Boosts?
What are Special Deliveries?
My ads aren't working!
What are Events?
What can I do with tokens?
What's the deal with Gems, and where can I get more?
What types of currency are in the game?
How do I review my order history?
Can I get a refund?
What is the max Season?
Who are Managers?
Can I save my progress?
What is my Account ID?
Need more help?