How can I hard reset my game?
Account & Syncing
Request to delete account and associated data
Contact Us
Request to delete user data
Ad Boosts 101
Ads
How do I adjust or turn off the sound?
Gameplay & Settings
General Troubleshooting
Troubleshooting
My game keeps crashing!
My progress rolled back. What's going on?
I spy a spelling or translation error!
More
Event FAQ & Troubleshooting
Loading Issues
My ads aren't working!
An ad redirected me to the Google Play or App Store.
How do I access Events?
Events Spec Ops Missions
Will my Event progress carry forward?
What's the deal with Gems (and where can I get more)?
What's the deal with Free Capsules?
What's the deal with all these Time Warps?
How do I review my order history?
I made a purchase, but didn't receive the items!
Can I get a refund?
What are industry costs?
What are missions?
What is the Buy Multiplier?
How do I save my progress?
How do I transfer my game to a new device?
In-Game Support
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